1. About this policy
This policy applies to JM Quinten Business Consultancy Pte Ltd (UEN 202528404R), referred to as "we", "us" or "our". It explains how we handle personal data when you visit our website, contact us, or use our financing consultancy services. By using our website or services, you agree to the practices described here.
2. Personal data we collect
Depending on how you interact with us, we may collect:
- Contact details, such as your name, mobile number, email address and job title
- Company details, such as your company name, UEN, industry and years in operation
- Financing details, such as the amount and type of financing you need and its purpose
- Financial and supporting documents you choose to share, such as bank statements, financial statements and business profiles
- Identity details of directors or guarantors where a lender requires them
- Technical data from your visit, such as your browser type, device and pages viewed
3. How we collect it
We collect personal data when you fill in our enquiry form, message us on WhatsApp, email or call us, meet our advisors, or send us documents. We may also receive information from lenders or other parties you have authorised to share it with us, and collect technical data automatically when you browse our website.
4. How we use it
We use your personal data to:
- Respond to your enquiries and arrange consultations
- Assess your financing needs and recommend suitable products
- Prepare and submit applications to banks and financial institutions on your behalf
- Follow up on applications and manage our relationship with you
- Meet our legal, regulatory and record-keeping obligations
- Improve our website and services
We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.
6. Your consent and withdrawing it
We collect, use and disclose your personal data with your consent, or where the PDPA otherwise allows it. You may withdraw your consent at any time by contacting us. If you do, we may no longer be able to provide some services, such as submitting an application to a lender. Withdrawing consent does not affect data already processed lawfully.
7. Accessing and correcting your data
You may ask to see the personal data we hold about you, how it has been used in the past year, or to correct anything that is inaccurate. Send your request to our Data Protection Officer. We will respond as soon as reasonably possible and may charge a reasonable fee for access requests, which we will tell you about first.
8. How we protect it
We take reasonable security measures to protect your personal data from unauthorised access, use, disclosure, loss or modification. These include access controls, secure storage and limiting access to staff who need it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. How long we keep it
We keep personal data only as long as it is needed for the purposes it was collected for, or as required for legal or business reasons. When it is no longer needed, we securely delete or anonymise it.
10. Transfers outside Singapore
Some of our service providers may store data outside Singapore. Where this happens, we take steps to ensure your personal data receives a standard of protection comparable to the PDPA.
12. Changes and contact
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated. For any questions, requests or complaints about your personal data, contact our Data Protection Officer:
Data Protection OfficerJM Quinten Business Consultancy Pte Ltd1 Tai Seng Ave, #02-06 Tower A, TSX, Singapore 536464Email: info@JMQuinten.comWhatsApp: +65 9390 8898